Tips for Getting the Most Out of Your Roofing Warranty

One of the many reasons to avoid storm chasers is that they don’t offer you good warranties or provide any after-sales support. Storm chasers simply perform substandard work, take your money and then disappear. When it comes to roof repairs or roof replacements, you should always work with established roofing companies instead because of their warranties. But how can you tell if they offer good warranties?

Study Your Warranty

You’ll need to study your roofing warranty regularly so you know what it covers and what it excludes. In general, a roof warranty covers leak repairs caused by poor workmanship or by defective roofing materials. Typical warranty exclusions include damage from poor maintenance, extreme weather and disasters. Read your warranty, and look for the things you need to do to keep your coverage.

Hire the Right Contractor

The best way to get the most from your warranty is to take care of your roof. This includes scheduling regular roof maintenance and hiring the right contractor for your roofing projects. The things you need to look for in roof repair companies include experience and certifications. Many roofing manufacturers have developed rating and recognition programs for contractors that they trust. Manufacturer certifications are a good sign of quality.

Verify Your Warranty

Once you’ve hired a roofing company, it’s good practice to call the roofing manufacturer and make sure that the company is authorized. You should also talk to the manufacturer and make sure that the warranty offered by the roofing company is genuine. Some contractors offer their own warranties instead of a roofing manufacturer’s so you should make sure that you are getting the right one.

Scro’s Roofing Company can help you with all of your roof maintenance, repair and replacement needs. We are one of the few GAF Master Elite® contractors in the country. The requirements for earning this certification are so rigorous and strict that only the top 3% of all roofing companies in North America can meet it. Our Master Elite status allows us to offer our customers GAF’s best warranty: the Golden Pledge® Limited Warranty. Call us at (919) 461-0937 to learn more about our services and products or to ask for a free roof inspection. You can also contact us here.

We had significant hail damage due to the May 2016 hail storm in Cary, and warded off all the storm chasers that came through our area for 2 months after. I called Scro’s Roofing after the insurance adjusted had written off the roof, and they worked us into their busy schedule. Amazing job done by an amazing and hard-working crew. I was impressed by the way they used tarps to protect the landscaping around the house, and Patricia was pretty particular about cleaning up after the crew. Danny was a pleasure to work with, and he provided several improvements to our roof like a installing a chimney cricket and ridge vents. We used Moire black shingles and the roof looks...

Larry O. | Cary, NC

In life you get what you pay for and this is certainly true with Scro’s Roofing. There are so many “fly be night” roofing companies out there who do not have the long standing customer service and support that a local roofing company can offer. Everyone should take the time to educate themselves about the roofing process and the track record of the company, as this is a very larger investment and an area where you don’t want to cut corners. The team at Scro’s Roofing provided me with many educational links and never pressured me into a sale. They wanted to ensure that I fully understood the process and trusted that I would make an intelligent decision. This sharing...

Kevin A. | Wake Forest, NC

Scro’s Roofing installed a new roof on our home and everything went exactly as planned and scheduled. The installation crew covered all our plants and deck when removing the roof and then cleaned up perfectly when the job was done. We were kept informed all along the job from start to finish so we knew how and when everything would be done. I’ve never experienced a contractor, a company or an owner like Danny who worked with us on every detail. Further, we had gotten several other quotes with Scro’s being the best. This project couldn’t have been done more smoothly… We greatly appreciate Danny the owner and Sarah our scheduling contact. They both were there for all and every...

Joe V. | Cary, NC

We just had our roof done by Scro’s Roofing, and we are very happy with the results. Danny and his office were very helpful in answering all of my questions. I did a good bit of research beforehand, and after talking with Danny, I had a lot of confidence that they are up to date on best practices and latest materials. In particular, I liked that they hand nail the shingles, use a synthetic underlayment instead of tar paper, install a drip edge, and provide a 10-year labor warranty. The thing about getting a new roof is that most people may not find out whether the installer did a bad job or used inferior materials for 5-10 years when they...

Matt B. | Cary, NC

The big hail storm of May 2, 2016 did extensive damage to our roof (and Leaf-Guard gutters as well). Our insurance company appraised the roof and said it all needed to be replaced. My first choice was again Scro’s Roofing. I was not about to use one of the “storm chasers” that descended on our neighborhood like carpetbaggers from who knows where. Danny, the owner of Scro’s Roofing looked up my record from seven years ago and was able to give me an estimate almost immediately from the information he already had on file. Their estimate was within a couple percent of what our insurance had already written a check which made the decision to go with Scro’s Roofing again...

David C. | Cary, NC

I had a great experience working with Danny and his team. Danny even recommended a less expensive roofing product based on our needs. Sarah was so helpful and accommodating throughout the process. I wish all home repairs/renovations were this easy and professional. A wonderful company to work with!

Kate L. | Cary, NC

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