5 Star Online Reviews

scrosroofing Danny's Thoughts

M.S. Durham, NC

M.S. Durham, NC

Mar 13, 2015

Excellent customer service. Probably the best I’ve experienced in home repairs. They tried to repair a leak in my roof over 3 years ago. I called them back about 1.5 years later (within the 2 year warranty period) because the leak hadn’t been fixed. They worked on it again. Several months later, I noticed that we continued to have a problem with the leak (over 3 years after the original repair). They came back out and fixed it and refunded the original cost of the repair ($175). It was outside the warranty period of 2 years, so they were under no obligation to do anything. However, their first priority is doing a good job and making sure the customer is happy so not only did the come out promptly (within 1 hour of my phone call) and fix the source of the leak without charge, but they also refunded my original check. This kind of integrity and attention to customer service is rare. If you have a roofing problem, you should call them. They informed us that our roof needs to be replaced as well (it’s over 15 years old so that’s not surprising). When we’re ready to do that, we’ll definitely call them.M.S. Durham, NC


Jeff W.

Jeff W.

Feb 18, 2015

The entire experience was PHENOMENAL. They were so easy to work with, ranging the folks in the office to those that were on top of our house. The administrative staff was highly organized, and always provided us with updates as to how things were moving along. If we had questions, they were quick to answer. Danny was great at explaining the ins and outs, and was able to bring everything down to a non-roofer’s level. The best part about Scro’s is that they are looking out for you, the homeowner. We were originally planning to have several other portions of our roof replaced, and we had already accepted the contract. But, when Danny got to our home to walk around a bit, he let us know that both parts of the roof were in excellent shape and there was no need to replace them. This was obviously a fantastic surprise for us, as we were going to save a big chunk of money that we had already planned to spend. This speaks volumes to who Scro’s is – they’re honest and are not trying to price gouge you or play any funny tricks on you. Overall a fantastic experience, and I would highly recommend Scro’s to anyone.


David F.

David F.

Nov 27, 2014

Thank you for an excellent job done on our roof. You were right, it does look great and we are very happy with the result. Your crew was efficient, friendly, and cleaned up everything. They did a great job. I will be recommending you to my friends. Blessing on you and your superior company.


Mr. Champion

Mr. Champion

Nov 19, 2014

5 star Great experience in the process of researching learning about and getting a new roof. Danny is an excellent businessman and is knowledgeable in his trade. Honest, graceful and very fair in all aspects. What a great choice I made in having Scros for our new and only roofing company. Thanks to all who are a part of Scro’s Roofing! Job well done.


Mr. Curtis

Mr. Curtis

Nov 19, 2014

Recently I had my roof replaced and Scro’s was the contractor. It was absolutely a pleasure working the Danny because he is thorough, trustworthy, professional and knowledgeable. My Neighbors had Scro’s reroof their home and I observed the smooth workmanship of the team. I felt certain when my roof required replacement, Scro’s would be among those I would seek a proposal. The price was very reasonable and the job was done promptly and exceptionally well. I HIGHLY recommend Scro’s. Additionally, the job took two days and after each day’s work, other than having new shingles, there was no evidence they had worked on the premises. Immaculate cleanup!!


Joanne

Joanne

Oct 06, 2014

Scro’s Roofing is a skilled Business with a fair Business practice. They are overall nice, honest and trustworthy. Their follow-up was could not have been better. The clean-up was immaculate. They cleaned my gutters and even straightened my garden flag. My roof looks amazing. It was an honor to do business with them Joanne Fuquay-Varina, NC.


Dawn & John Jones

Dawn & John Jones

Aug 23, 2014

Two friends recommended Scro’s Roofing to us. Top notch communicators every step of the way! Kind and professional. Reasonably priced and we will recommend them to anyone who asks.


K. Martin

K. Martin

Aug 19, 2014

I would recommend Scro’s Roofing to anyone. They are a family owned company and you feel like you are dealing with a friend rather than a big organization. The crew was outstanding… true experts in their craft. The office staff was knowledgeable and communicated well. Bid was not the lowest or the highest but I felt it was fair and more importantly I knew it was going to get done right. Several of my neighbors walking by our home have stopped to tell us how great the roof looks. It seemed a little strange to have someone complement you on your roof but I guess that is the proof that I made the right choice when I went with Scro’s Roofing Company.


Aris M.

Aris M.

Aug 08, 2014

Just finished up a roof on my home. We were down a couple of days due to weather, but everyone’s spirits were high! I didn’t even shop around. These guys have the best work ethic, attitude, aptitude and results. Not sure if the bigger companies are any better in price. I doubt it, and you cannot beat the level of personal attention and detail that Danny and his crew provide. That alone is the reason why you need to call these folks and forget the rest. Keep up the great work!


Randy M.

Randy M.

Aug 04, 2014

“Just a quick note to say thank you for the quality roofing experience you and your company provided for our home. The dimensional shingles look great and the clean up was as your business card specifies, “Meticulous”.Thanks again!” Randy M.


Mike

Mike

Jul 28, 2014

The best experience with these guys! I had a leak in my roof and I thought I needed a new roof. Danny came out looked at everything and recommended that the ridge vent looked like it needed replacing and not the entire roof. He could have certainly sold me a new roof and I would have been clueless. They came fixed the roof, even found and repaired a hole! When it’s time for my roof to be replaced…they will be the first on the list. I could not be any happier with this company and will tell everyone about my experience.


Mr. Thoemmes

Mr. Thoemmes

Jul 23, 2014

The most professional crew and quality results of any business I’ve contracted with. . .Everything was done on time and the cleanup was thorough. I rarely recommend restaurants or home maintenance/repair/remodelers, etc. However, I have no reservations about doing so with Scro’s Roofing.


Gary

Gary

Jul 20, 2014

Scro’s Roofing did an excellent job of replacing the roof on our home! They Arrived as planned, performed the work carefully and skillfully, protected my house, pond and landscape from damage, and addressed my comments and feedback. They are a top quality company! We highly recommend them!


Paul

Paul

Jul 14, 2014

Scro’s Roofing came highly recommended by neighbors and Coworkers. From the first call into the friendly office staff to the completed roof. Everyone was fantastic to deal with and very respectful. They treated our house with the highest of respect and care! I can understand why they are so highly recommended for picky meticulous people like myself :-)Thank You Scro’s Roofing for keeping a high level of integrity and quality for all these years, it surely is impressive. 5 STARS!!Paul – Raleigh


A Google User
Brittany

Nov 18, 2012

Scro’s Roofing Co. did an excellent job with our new roof. They found problems from an old hurricane storm that left holes in plywood that was just covered up by shingles for a ‘patch’…​they fixed it. They took care of all of our exterior with great care down to my little bird feeders I had hanging on the deck. They cleaned up the entire area each day they were on our property. They communicat​ed very effectivel​y and often even if they were on schedule. They explained techniques​, discussed options, and gave us enough informatio​n to make good decisions for our roof. We highly recommend them! /Brittany and John Long


Raleigh Connection

Raleigh Connection

Jul 18, 2011

A few months ago, Scro’s Roofing Company replaced the roof on one of our listings in Cary, NC. Recently, we used this roofing company again for a minor repair on one of our Raleigh listings and we were again very pleased. They were incredibly responsive, reasonably priced and had great follow-up. Smiling, they showed up on Friday afternoon before the 4th of July weekend. Good conscientious people to work with and incredibly knowledgeable and thorough about their work. Will certainly use them again and very highly recommend.


Lee & Pamela S.

Lee & Pamela S. Raleigh, NC

Jul 18, 2011

A few months ago, Scro’s Roofing Company replaced the roof on one of our listings in Cary, NC. Recently, we used this roofing company again for a minor repair on one of our Raleigh listings and we were again very pleased. They were incredibly responsive, reasonably priced and had great follow-up. Smiling, they showed up on Friday afternoon before the 4th of July weekend. Good conscientious people to work with and incredibly knowledgeable and thorough about their work. Will certainly use them again and very highly recommend.


ktscott01

ktscott01

Jun 16, 2011

Happy with the service I received from these guys. First off their communication was great. Email and both phone calls. Plus the called before the appointment and were 10 minutes early.Second the work looks good so far. Plus they fixed a shingle I didn’t notice.I will call these guys when I decide to replace my roof down the road.


A Google User
Anita

Mar 02, 2009

Scro’s Roofing put a new roof on our house in September, and I could not be more pleased with the quality of the job and the professionalism of the service. The group worked efficiently and was friendly and polite. Cleanup after the job was great, and the roof looks beautiful. In the end, the price for the job was exactly what Don had quoted us up front. It is so rewarding to find folks that strive for quality workmanship and quality customer service. I highly recommend Scro’s Roofing!


Nancy K.

Nancy K. Cary, NC

Feb 02, 2009

Scro’s Roofing made the process of getting a new roof relatively simple. They brought by the samples in our recommended price range. They arrived with a large crew and finished quickly.


A Google User

Barbara

Mar 02, 2008

I called around to a few places on Monday and no one but Scro’s Roofing could come out that week to do an estimate. We are selling our home and closing Friday, so time was of the essence. To my amazement, Don said he’d been out to our home on Tuesday. Not only was he able to give an affordable estimate of costs, he also performed the repairs needed while there!! I am a firm believer in giving praise where praise is due. I am really impressed with the promptness and professional behavior of this company. Give them a call.