Workmanship Labor Warranty

Scro's Roofing Company has offered 1-Year, 2-Year, 5-Year & 10-Year labor workmanship warranties on complete roof replacements since 1995. We also offer on our Signature new GAF roofs an optional 25-Year Labor Workmanship Warranty through the Golden Pledge program. Call our office for more details

Scro's Roofing Company warrants to the original purchaser that under the conditions described in the original signed congtract the work performed for the homeowner issued a labor warranty that will be free from leakage through the roof due to defective workmanship for the contract stated period, starting from the completion date. This Warranty covers only the specific work described in the original signed contract. If within the Warranty Period moisture leakage occurs through the roof due to our defective workmanship, we will repair the subject roofing at our expense or refund the cost of only that specific item of roofing material and labor related to that item (i.e. only defective portion of job – not the entire contract) as we in our discretion shall deem to be required.

This Warranty does not apply to:

Damage to the roof due to causes beyond normal use and service including, but not limited to acts of God, falling objects, misuse of the roof, vandalism, lack of proper roof maintenance.
Any damage or injury to persons or property caused directly or indirectly, in whole or in part, by:
Any fungus(es) including, but not limited to, any type or form of mold, mushroom or mildew.
Spore(s) means any reproductive body produced by or arising out of any fungus(es):
Any substance, vapor or gas produced by or arising out of any fungus(es);
Any material, product, building component, building or structure that contains, harbors, or acts as a medium for any fungus(es) or spore(s)
Any moisture condensation; however, caused including, but not limited to, roof leakage
Damage caused by settlement of other structural problems or poor workmanship.
Leakage due to “Ice-Dam” except through the specific locations where an ice dam protection membrane has been installed by Scro's Roofing Company.
Leakage due to the rotted siding on walls, wood trim, window sills, fascia boards, etc. or through a masonry chimney cracks and issues above the top of flashing.
Direct or consequential damage to any property, real or personal, other than the repair of the subject roofing or partial refund cost as mentioned above.
Homeowner, other roofing companies/contractors, etc., or anyone other than a representative/employee of Scro's Roofing Company preforms, alters, or attempts any repairs or inspections before Scro's Roofing Company is allowed to remedy the problem this warranty will be null and void. If third party inspections are neccesary then it is mandatory that Scro's Roofing Company must be present at this inspection to ensure other parties do not damage our roof. If this is not followed Scro's Roofing Company will not be held liable for damage to the roof or any property of homeowner.

Issues That May Void Our Workmanship Labor Warranty:

Other contractors that may cause damage to your new roof that could result in a voided workmanship labor warranty (i.e an example list of contractors: roofing contractors, painting contractors, carpentry contractors, gutter contractors, power washing contractors, window and siding contractors, HVAC mechanical contractors, plumbing contractors, and /or general contractors.)
Scro's Roofing Company labor warranty may be voided if the customer does not provide yearly and regular home maintenance to the roof, gutters, downspouts, wood rotted siding, trim, painting, caulking, sealing masonry brick, etc. Making sure the roof and gutters are always free from debris is absolutely mandatory. We require you to have your roof inspected once every two years or after any major storm with high winds, hail or heavy rainfall that can possibly damage your new roof. We also recommend periodic inspections of masonry chimney walls to ensure that all caulking on counter flashing remains in good and working condition.
It is the customer’s responsibility to notify Scro's Roofing Company immediately once a roof starts leaking. Damage to the interior of a home may not be covered if the customer delays informing us or does not communicate with us quickly (Time Is Of The Essence). We will assume if time passes that you are fully liable for interior damage due to lack of urgency. We will consider this a long-term leak cause by you. Also, if, once Scro's Roofing Company starts to repair the roof under warranty, and we realize the damage to the roof is not due to a defect in workmanship, the customer may be responsible for the costs associated with the roof repair and no further repairs will be conducted under warranty.

Transfer of Workmanship Labor Warranty:

A new buyer of a home that we installed a new roof on may contact us to transfer the Workmanship Labor Warranty to their name for an additional fee.
The new homeowner must read, understand and sign our General Terms and Conditions for new roof care and maintenance.
The new roof must have been installed after January 1st, 2012 and still under our original contract stated Workmanship Labor Warranty period.
A full FREE Roof Inspection must be completed prior to transferring a Workmanship Labor Warranty to the next owner.
Every roof is different so please call our office (919) 461-0937 for more information, details, and specifics with your roof.

EXCEPT FOR THE LIMITED WARRANTY STATED ABOVE, WE EXPLICITLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY FOR ANY DAMAGE TO ANY PROPERTY, REAL OR PERSONAL, AND/OR ANY DAMAGE OR INJURY TO PERSONS, CAUSED BY MOISTURE ALLOWED INTO ANY STRUCTURE ON THE JOB SITE AS A RESULT OF A LEAKING ROOF. THIS LIMITED WORKMANSHIP WARRANTY DOES NOT EXTEND TO OR COVER, AND WE WILL NOT PAY, CONSEQUENTIAL DAMAGES OF ANY KIND.

* This warranty shall be null and void if the full payment of services is not received from customer according to the terms and conditions of the original signed contract.

We reserve the right to update, alter, add or delete content to our workmanship labor warranty at any time without notice.

Please always call our main office at (919) 461-0937 to obtain the latest revised version of our workmanship labor warranty.

Last Revised: 1-1-2018

We had significant hail damage due to the May 2016 hail storm in Cary, and warded off all the storm chasers that came through our area for 2 months after. I called Scro’s Roofing after the insurance adjusted had written off the roof, and they worked us into their busy schedule. Amazing job done by an amazing and hard-working crew. I was impressed by the way they used tarps to protect the landscaping around the house, and Patricia was pretty particular about cleaning up after the crew. Danny was a pleasure to work with, and he provided several improvements to our roof like a installing a chimney cricket and ridge vents. We used Moire black shingles and the roof looks...

Larry O. | Cary, NC

In life you get what you pay for and this is certainly true with Scro’s Roofing. There are so many “fly be night” roofing companies out there who do not have the long standing customer service and support that a local roofing company can offer. Everyone should take the time to educate themselves about the roofing process and the track record of the company, as this is a very larger investment and an area where you don’t want to cut corners. The team at Scro’s Roofing provided me with many educational links and never pressured me into a sale. They wanted to ensure that I fully understood the process and trusted that I would make an intelligent decision. This sharing...

Kevin A. | Wake Forest, NC

Scro’s Roofing installed a new roof on our home and everything went exactly as planned and scheduled. The installation crew covered all our plants and deck when removing the roof and then cleaned up perfectly when the job was done. We were kept informed all along the job from start to finish so we knew how and when everything would be done. I’ve never experienced a contractor, a company or an owner like Danny who worked with us on every detail. Further, we had gotten several other quotes with Scro’s being the best. This project couldn’t have been done more smoothly… We greatly appreciate Danny the owner and Sarah our scheduling contact. They both were there for all and every...

Joe V. | Cary, NC

We just had our roof done by Scro’s Roofing, and we are very happy with the results. Danny and his office were very helpful in answering all of my questions. I did a good bit of research beforehand, and after talking with Danny, I had a lot of confidence that they are up to date on best practices and latest materials. In particular, I liked that they hand nail the shingles, use a synthetic underlayment instead of tar paper, install a drip edge, and provide a 10-year labor warranty. The thing about getting a new roof is that most people may not find out whether the installer did a bad job or used inferior materials for 5-10 years when they...

Matt B. | Cary, NC

The big hail storm of May 2, 2016 did extensive damage to our roof (and Leaf-Guard gutters as well). Our insurance company appraised the roof and said it all needed to be replaced. My first choice was again Scro’s Roofing. I was not about to use one of the “storm chasers” that descended on our neighborhood like carpetbaggers from who knows where. Danny, the owner of Scro’s Roofing looked up my record from seven years ago and was able to give me an estimate almost immediately from the information he already had on file. Their estimate was within a couple percent of what our insurance had already written a check which made the decision to go with Scro’s Roofing again...

David C. | Cary, NC

I had a great experience working with Danny and his team. Danny even recommended a less expensive roofing product based on our needs. Sarah was so helpful and accommodating throughout the process. I wish all home repairs/renovations were this easy and professional. A wonderful company to work with!

Kate L. | Cary, NC